Saying "No" Politely
Exercise 1: Complete the Dialogue
Instruction: Complete Role B's lines,
politely refusing and following the prompts in brackets.
A: "Hi, I'm running behind on preparing
the presentation for tomorrow morning. Could you possibly help me?"
B: (Politely refuse, citing your own
workload, and suggest another colleague, Marina.)
Your answer:
__________________________________________________________
A:
"Please, you have to try this cake! It's a family recipe!"
B: (You don't eat sugar. Refuse politely,
thank them, and explain briefly.)
Your answer:
__________________________________________________________
Instruction: These refusal responses
contain one mistake (they are too direct, blunt, or impolite). Identify it and
rewrite the response to be polite and diplomatic.
Original: "No, I can't come to your
event. I'm busy that day."
Corrected version:
_________________________________________________
Original: "I don't drink. It's
unhealthy."
Corrected version:
_________________________________________________
Instruction: Match the situation (1-4) with
the most appropriate and polite response (A-D).
1. You are offered a strong coffee late in
the evening.
2. Your manager asks you to work late, but
you have important personal plans.
3. A client invites you to an expensive
dinner that you cannot accept.
4. A colleague asks to borrow money from
you.
A.
"Thank you for the generous invitation, but unfortunately, I won't be able
to join. I hope we can do it another time."
B.
"Thanks for the offer, but I'll have to decline. Coffee this late might
keep me awake."
C.
"I appreciate your trust, but I prefer not to lend money to colleagues to
avoid any potential misunderstandings."
D.
"Unfortunately, I have a prior commitment this evening that I can't
reschedule. I would be happy to stay late tomorrow if that works."
Exercise 4: Write an Alternative Response. Instruction: For each of the original six situations, write an alternative, equally polite way to refuse. Use different vocabulary and sentence structures.
Original
response: "I actually don't drink alcohol, but I would love a sparkling
water to join in the toast."
Alternative
response: "That's very kind, thank you! I don't tend to drink alcohol, but
I'd be happy to toast with a soft drink."
Букарова Фаина 4Фик 2 гр
ОтветитьУдалитьEx 1:
1. I'd love to, but I'm too busy now. Have you asked Marina? She might have some time.
2. Thanks for the offer, but I have to decline because I don't eat sugar.
Ex 2:
1. Thank you for the invitation, but I won't be able to come to your event because I'm too busy that day.
2. Thanks for the offer. However, I don't drink, I try to lead a healthy lifestyle.
Ex 3:
1. B
2. D
3. A
4. C
Ex 4:
1. That's very kind of you, but I think I'll decline. However, I would love something non-alcoholic to drink.
2. Please forgive me, unfortunately I won't be able to help you. I have a lot of unfinished business. Have you thought about asking Freya? She's well versed in this kind of thing.
3. Thank you for the invitation. However, I already have important plans for that evening. I would be grateful if you would invite me another time.
4. Thank you so much! That's very generous of you. But honestly, I don't eat lamb, but I'd be happy to join you at the table and enjoy trying everything else!
5. I'd be happy to help you, but I need to get ready for a meeting with my boss as quickly as possible. Have you tried using the text-to-speech feature to catch any obvious mistakes?
6. Thank you, that's so kind of you. I'd love to, but I'm completely exhausted from the jet lag and need to be fresh for the morning meeting. Let's definitely go another night—it's on my list now!
Ex.4: 2. - You'd better replace "Please, forgive me" with "Oh, I'm so sorry"
УдалитьХаликов Султан 4 ФИК 2гр
ОтветитьУдалитьEx1
1: I’d really like to help, but I’m overloaded with my own work right now. Maybe you could ask Marina — she’s good at this kind of thing.
2: Thank you, it looks great! I’ll have to pass, though — I don’t eat sugar. I really appreciate the offer.
Ex2
1: Thanks for the invitation! Unfortunately, I already have plans that day, but I really appreciate it.
2: Thanks, but I don’t drink alcohol. I appreciate the offer, though.
Ex3
1-B
2-D
3-A
4-C
Ex4
1.Colleague asking for help:
Sorry, I’m tied up with some urgent work right now. Maybe Marina could help you — she’s really good with reports.
2.Host offering cake:
That’s very kind of you, thanks! It looks great, but I’ll skip it — I don’t eat sweets.
3.Invitation to an event:
I’d love to come, but I’ve already got something planned that day. Maybe next time.
4.Offer of alcohol:
Thanks a lot, but I don’t drink. I really appreciate the offer, though.
5.Offer of coffee late at night:
Thanks, but I’ll pass — coffee this late would keep me awake all night.
6.Manager asking to work late:
I’d like to help, but I have personal plans this evening. I can stay late tomorrow if that works better.
Мустафаев Ислам 4 к 2гр ФИК
ОтветитьУдалитьEx 1
1. I’m really sorry, but I’m swamped with my own tasks right now and won’t be able to help you this time. Maybe Marina could give you a hand — she’s great with presentations.
2. Thank you so much, it looks delicious! But I don’t eat sugar, so I’ll have to pass this time. I really appreciate the offer, though.
Ex 2
1. Thank you so much for the invitation! Unfortunately, I'm already busy that day, so I won't be able to make it.
2. No, thank you. I don't drink, but I'd love a soda or water if you have it.
Ex 3
1-B
2-D
3-A
4-C
Ex 4
1. An invitation to an event.
I'm afraid I have a prior commitment that day, but it sounds like it will be a great event.
2. An offer of alcohol.
I'm fine without alcohol, thanks. A lemonade would be perfect for me, though!
3. A request to borrow money.
I wish I could help, but it's not possible for me to lend money at the moment.
4. An offer of a non-vegetarian dish to a vegetarian.
That looks delicious, but I'll have to pass as I'm vegetarian. The side dishes look wonderful, however.
5. A pushy salesperson.
I appreciate your time, but I've made my decision. Thank you.
6. A friend asking for a big, last-minute favor.
I understand , but I simply can't manage that on such short notice.
Dzhalalova Zagidat
ОтветитьУдалитьEx 1
1 Hi I would love to help you but I am very busy with my own workload maybe Marina can help you ,she did last presentation very well.
2 Hi thank you so much for offering this cake.It looks very delicious ,but I don’t eat sugar ,so can’t eat that.
3 Hi thanks for inviting , but I can’t go to this event cause I am very busy that day.Maybe we can make plans for next week.
4 thank you so much for offering but I don’t drink alcohol.I would like to take a cup of a coffee
Ex 3
1 B
2 D
3 A
4 C
Ex 4
1An invitation to an event
It sounds like it’s a very good event ,but unfortunately I have a prier commitment that day.
2 An offer of alcohol
I would like to make you a company to drink but I don’t drink at all , I would like to drink a cup of a coffee
3 A request to borrow money
I really wish a can help you but but I can’t lend you a money right now
4 An offer of a non vegetation dish to a vegetarian
I would love to eat that ,but I am vegetarian so maybe we can’t anything else the next week .
4 A pushy salesperson
I really value your time ,but I have other plans .sorry
5 A friend asking for a big ,last minute favour
I would love to help you ,but I am not capable of doing this right now