Shopping online

 

VOCABULARY: SHOPPING ONLINE

1 Choose the six correct words from the words given below to complete the sentences.
warehouse / bulk / delivery / despatch / discount / enquire / payment / refund / return / bargain / stock / sale

1 At that price, the car you bought was a real __________ .
2 You cannot get a __________ if you do not send back the goods in their original packaging.
3 As we are always having storage problems, I think we should build a new __________ .
4 If there is a problem with any of the goods you receive, please __________ them within three days.
5 Our policy is to __________ goods within 72 hours of receiving an order.
6 We offer a 5% __________ on orders over $500.

2 Supply the missing word in each definition.

7 After-__________ service is the help people get from the shop where they have bought a product.
8 The __________ street is the street of a town where many shops and businesses are.
9 A __________-off period is the time when you can change your mind and cancel an order.
10 A money back __________ is a promise by the seller to give you your money back if you are not satisfied with the goods you bought.
11 Your credit card __________ are the name, number and expiry date on your credit card.
12 If you __________ about, you go to different places to compare prices and quality before you buy something.
13 If the goods you want are out of __________, it means that they are not available.
14 If a shop gives you interest-free __________, it means that you can pay for the goods after you have bought them, at no extra cost.
15 A __________ is a person or company that sells goods to people in shops.

LANGUAGE REVIEW: MODALS

3 Match the following sentence halves. 

16 Internet shopping is changing the face of business,

17 To be successful in both the online and offline world,

18 If you want to stay ahead of your competitors,

19 You will need your password every time you want to access our website,

20 All our admin staff are trained by our own IT specialists,

21 If you do not want to risk losing important data,

22 Not all consumers are very good at surfing the Internet,

a businesses should try and integrate the two as much as possible.

b so a good website shouldn’t be too complicated.

c so traditional stores need to adapt as quickly as they can.

d so we don’t have to send them on expensive courses.

e so you mustn’t forget it.

f you have to start selling online.

g you must shut down your computer properly every time.