Happy at work

Follow the link https://youtu.be/PYJ22-YYNW8 and watch the full TED talk, "This is what makes employees happy at work" from speaker Michael C Bush.

Answer the following questions.

1. What situation does Michael Bush describe that would not make an employee feel trusted?

2. Who are employees comparing themselves with when they think of fairness?

3. What two common listening behaviours do we need to replace?

4. How important is it for a company to have happy workers?